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BTIG / POLICIES & COMMITMENTS

Privacy
policy.

How BTIG handles personal information, protects your privacy and responds to your requests.

BTIG Productions LLC01 / 05

Company Information

BTIG Productions LLC is the United States company responsible for the personal information described in this notice, except where a separate notice identifies another controller. We are organized in Florida and provide event-production services internationally.

BTIG Productions LLC

1000 Brickell Ave Ste 715 Unit 1386 Miami, FL 33131 United States

Phone: +1 331 304 0019

General inquiries: hello@btigevents.com

Privacy inquiries and requests: info@btigevents.com

Introduction

This notice covers visitors to this website and people who contact BTIG about our services. It explains the information we use, its purposes, recipients, retention and your choices. Separate contracts or notices may apply to event participants, employees or services delivered for a client.

Information may include your name, business contact details, company, event location and date, project requirements, communications and associated business records. Technical information may include IP address, browser and device details, requested pages and request times. Sources include you, people contacting us on behalf of your organization, our business partners and the hosting services used to deliver this website.

Reading this notice, browsing the website or sending an inquiry is not consent to unrelated marketing or to all possible uses of personal information. Where consent is required, a separate, specific choice is needed.

Legal Bases for Processing Personal Information

Where applicable law requires a legal basis, the basis depends on the purpose and relationship:

  • Contract or steps you request before a contract: preparing a proposal and delivering agreed services when you are the contracting party.
  • Legitimate interests, where permitted: responding to business contacts, coordinating projects with an organization, maintaining appropriate business records, protecting legal rights and securing the website. We balance these purposes against your rights.
  • Legal obligations: tax, accounting, regulatory and other applicable requirements.
  • Consent: uses for which applicable law requires your informed choice, including optional marketing or non-essential tracking when introduced.

A legal basis available in one country does not automatically authorize the same processing in another. Applicable local requirements take precedence.

Information Processed to Perform a Contract

When you request steps before entering a contract with BTIG, or enter a contract for our services, we may use the information needed to respond and carry out that contract. Visiting the website alone does not create a service contract.

This may include using your information to:

  • Verify your identity
  • Provide products and services
  • Deliver technical or operational support
  • Manage accounts and client records
  • Meet contractual and business obligations
  • Communicate with you regarding services

We may also aggregate and anonymize this information for internal business analysis and performance monitoring. In such cases, you will not be personally identifiable.

We retain this information for the duration of the contractual relationship and as required thereafter for legal, accounting, or business purposes.

Information Processed Based on Your Consent

Where we rely on consent, it must be freely given, specific, informed and expressed through a clear affirmative action. Silence, pre-selected options and continued browsing do not provide that consent.

You may withdraw consent by contacting info@btigevents.com, or through the choice provided for the relevant activity. Withdrawal does not affect the lawfulness of processing before withdrawal. It does not prevent processing that has a separate lawful basis.

Sending a project inquiry does not subscribe you to a marketing list. You may object to direct marketing at any time without affecting your ability to make a service inquiry.

Information Processed for Legitimate Business Interests

We may process personal information when it is necessary for our legitimate business interests, provided such processing does not override your rights and freedoms.

These interests may include:

  • Business administration and record-keeping
  • Responding to communications
  • Protecting legal rights and interests
  • Obtaining professional or legal advice
  • Managing business risk
  • Protecting your interests where appropriate

Before processing information on this basis, we consider whether alternative means are available, whether processing may cause harm, and whether such processing is reasonably expected.

Information Processed to Comply with Legal Obligations

We may process and disclose personal information as required to comply with applicable laws, regulations, court orders, subpoenas, or lawful requests by government or regulatory authorities.

Specific Business Uses of Your Information

We may use your information to:

  • Share necessary information with vendors and customers to fulfill contractual obligations
  • Process invoices, purchase orders, and payments
  • Conduct general business communications
  • Manage projects, logistics, and operational requirements

Information Shared with Third Parties in the Normal Course of Business

We may disclose information needed for a project to clients, production partners, venues and suppliers. Providers supporting communications, hosting, accounting, payments, professional advice or logistics may receive information needed for their work.

Recipients must have a lawful basis for receiving the information and handle it under the applicable privacy requirements and contractual arrangements. Outsourcing does not remove BTIG’s own responsibilities. An independent third-party service may also have its own privacy notice.

You can ask us about the recipient categories or specific recipients of your information, where applicable law provides that right.

Website and Social Media Content

We may publish photos, videos, or other content related to our services on our website or social media platforms. If you believe any published content is inappropriate or violates your rights, you may contact us and we will review your request and take appropriate action if required.

Payment Information

This website does not collect payment-card details or process online payments. Please do not include card numbers or bank credentials in the project inquiry form. Payment arrangements for services are handled separately.

Communications with us

The inquiry form asks for your name, email address and project description. Company, event location and date are optional. We need enough information to understand and answer your request; you may instead contact us directly by email or phone.

The form prepares a draft in your email application. It does not send the form to a BTIG website database. BTIG receives the details when you send the email; your email provider processes the message under its own arrangements.

We use received inquiries to respond and manage the related business relationship. Do not submit sensitive personal information, identification documents or information about other people unless necessary and you are authorized to do so.

Complaints Handling

If you submit a complaint, we will retain the information you provide to investigate and resolve the issue. In some cases, we may share relevant information with third parties as reasonably necessary to resolve the complaint.

We may also compile anonymized statistics based on complaints to improve our services.

Affiliate and Business Partner Information

Information provided by affiliates, contractors, and business partners is used solely to conduct business operations and manage professional relationships. We treat such information as confidential and expect reciprocal confidentiality.

Automated Data Collection

We may collect limited technical information when you visit our website, such as IP address, browser type, device information, and general location data. This information is used in aggregate for website administration, analytics, and performance monitoring.

Our hosting provider may also process technical information for access control, security, traffic measurement and service operation. See our Cookie Policy for information about cookies and similar technologies on this website.

Browsing and Technical Information

The BTIG website code contains no advertising pixels, cross-site profiling tools or automated decision-making that produces legal or similarly significant effects. The hosting and access services may process technical information and have their own notices.

BTIG’s pages do not change their behavior in response to the legacy Do Not Track signal. No optional advertising or cross-context tracking is activated by these pages, whether or not a Global Privacy Control signal is present. These statements do not describe tracking on external services you choose to visit.

Disclosure and Sharing of Information

We do not sell or trade your personal information.

We may share personal information with:

  • Service providers assisting with business operations
  • Affiliated companies for contract fulfillment
  • Third parties providing services on our behalf

We take reasonable steps to ensure that third parties handle your information securely and in compliance with applicable laws.

We may also disclose personal information when required by law, legal proceedings, or government authorities.

Information Received from Third Parties

We may receive limited personal information from third-party service providers used in the course of our business. Such information is handled in accordance with this Privacy Policy.

Data Storage and International Transfers

BTIG is based in the United States and works internationally. Information you send to us may be received and processed in the United States, and by recipients in other countries involved in providing the relevant service. Those countries may have different data-protection rules.

Where an international transfer is restricted by applicable law, an appropriate permitted mechanism is required, such as a recognized adequacy decision, applicable contractual safeguards or a specific lawful exception. Visiting this website is not blanket consent to international transfers.

You may contact info@btigevents.com to ask about destination countries, recipients and the safeguards applicable to your information, and to request a copy or explanation where you are entitled to one.

Your Rights Regarding Personal Information

Depending on the law that applies, you may have rights to:

  • Confirm processing and obtain access to, or a copy of, your personal information.
  • Correct inaccurate information; request deletion, cancellation, anonymization or restriction where applicable.
  • Receive eligible information in a portable format.
  • Object to certain processing, including direct marketing, and withdraw consent where processing relies on it.
  • Opt out of covered sale, sharing, targeted advertising or certain profiling, where those activities occur and the applicable law provides that right.
  • Challenge a decision on a privacy request, appeal where required, and complain to a competent data-protection authority.

These rights are subject to the applicable law and its exceptions. BTIG will not unlawfully discriminate against you for exercising a privacy right. See the regional information below and the request procedure in section 25.

Removal of Personal Information

You may request deletion of information that is no longer needed or is otherwise subject to a deletion right. We may retain information where a specific legal duty or other lawful exception requires or permits it, including necessary legal claims. Where we cannot fulfill a request, we will explain the reason and any available challenge procedure as required by law.

Identity Verification

To protect your information, we may ask for proportionate information to verify your identity or an authorized representative’s authority. Please do not send an identity document by ordinary email unless we have agreed an appropriate secure method. We will not require unrelated information merely to exercise a right.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Users under 18 should use the website only with parental or guardian consent.

Security Measures

We use reasonable administrative, technical, and physical safeguards to protect personal information, including secure systems, access controls, and encryption where appropriate.

However, no method of transmission or storage is completely secure. Email and phone communications may not be encrypted.

How to Raise Privacy Concerns

Send a privacy request to info@btigevents.com, write to the address in section 1, or contact +1 331 304 0019 for assistance. Tell us the right you want to exercise, enough detail to locate the relevant information, your country or state when relevant, and how we can respond. You may use an authorized representative where permitted.

We will assess requests under the applicable law and respond within its required time limits. If an extension, exception or refusal applies, we will explain it and any available appeal. Requests are generally free, subject only to charges or exceptions permitted by law.

For an appeal where available, email info@btigevents.com with “Privacy appeal” and the previous request details. You may also complain directly to a competent supervisory authority or seek remedies provided by law; contacting BTIG first is not a condition of those rights.

Data Retention

Retention depends on the type and purpose of the information. Inquiry records are retained while needed to answer and follow up on the request. If a project proceeds, relevant records may become part of the client and contract file.

Contract, accounting and tax records are retained for the applicable legal periods and any necessary claim or dispute period. Security and technical records are kept for the periods required for their operational purpose and applicable provider settings. A legal hold may require longer retention of relevant records.

We review the need for continued retention and delete or anonymize information when it is no longer needed and no lawful retention reason remains. You may request information about the criteria applicable to your records.

Compliance with Applicable Laws

Privacy requirements differ between countries and, in the United States, between states. The regional information below describes rights that may apply; it does not limit any mandatory protections or imply that every privacy statute applies to every BTIG activity.

Updates to This Privacy Policy

Last updated: October 1, 2026. We will publish changes on this page and update this date. Material changes will be communicated where required by law. If a new use requires consent, updating this notice alone does not supply that consent.

EEA, United Kingdom and Switzerland

Where the EU GDPR or UK GDPR applies, rights may include access, rectification, erasure, restriction, objection, portability and withdrawal of consent. You may object to direct marketing at any time. A response is generally due within one month, subject to lawful extensions and applicable rules.

You may complain to the supervisory authority in your EEA country, the UK Information Commissioner’s Office (ICO), or the Swiss Federal Data Protection and Information Commissioner (FDPIC), as applicable. Swiss rights and procedures follow the applicable Federal Act on Data Protection.

If you need information about a particular BTIG establishment, representative or the handling of your request, contact info@btigevents.com. This contact channel does not replace any representative appointment or disclosure required by law.

United States

Where a U.S. state privacy law applies to BTIG and to your information, you may have rights to know or access, correct, delete, obtain a portable copy, opt out of covered uses and appeal a refusal. Authorized-agent rules and verification requirements depend on the applicable law.

BTIG’s current website pages do not implement sale of personal information, cross-context behavioral advertising or sensitive-information profiling. Hosting-provider processing is described separately in the Cookie Policy. You can still contact us about your information and choices using section 25.

California and other state privacy requirements have different applicability rules, definitions and exceptions. Nothing in this notice waives a protection you have under those laws.

Latin America

Applicable rights depend on the country and the processing involved. For Mexico, these may include access, rectification, cancellation and opposition (ARCO), withdrawal of consent and limitations on use or disclosure. For Brazil, LGPD rights may include confirmation, access, correction, anonymization, blocking or deletion, portability, information about sharing, withdrawal of consent and review of covered automated decisions.

Argentina, Chile, Colombia, Peru, the Dominican Republic and other countries have their own information, access, correction, deletion, opposition and complaint rules, with different conditions and deadlines. Use the request procedure in section 25; we will apply the requirements and deadlines of the law governing the request.

You may contact the relevant local authority directly. This notice does not make every LATAM regime applicable to every visitor, and does not replace any country-specific notice, consent or registration required for a particular service.

Have a question?

For questions about this page, contact BTIG Productions LLC.

info@btigevents.com+1 (331) 304 0019